MARBLEHEAD MUNICIPAL LIGHT DEPARTMENT
                 
 
"Owned By The People We Serve"
                       
 

 
 
How to Prepare for and Respond to a Power Outage

 
 
Storms happen at any time, in any season. If they disrupt your power, Marblehead Municipal Light Department (MMLD) emergency crews are available year-round, day and night, to restore service as quickly as possible. However, there are several things you can do before, during and after a storm to minimize inconvenience and ensure your safety.
   
Before the Storm
Place MMLD's emergency number ~ 781-631-0240 ~ on or near the phone.
Place working flashlights throughout the house and be sure all family members know where they are.
Have a battery-operated radio on hand for storm information
Have extra flashlight and radio batteries ready.
Have a corded telephone or cell phone available (cordless phones will not work).
First aid supplies and extra medications.
Keep extra drinking water, a manual can opener and a supply of canned and dried foods on hand, in case an outage lasts longer than expected.
Extra blankets and warm clothing
If you have a baby, keep essential baby items and ready-to-use formula on hand.
If you depend on electronically operated life support equipment, call us at
781-631-0240.
   
During the Storm
If your power does go out, first check to see if your neighbors have power or if you have power in other parts of your home. (You may have simply blown a fuse or tripped a circuit breaker.) If your home is the only one without power, call our emergency number at 781-631-0240 for help identifying the source of the problem.
If your neighborhood is without power, call 781-631-0240 to make sure we know about the outage or for updates on when service is expected to be restored. Please make sure we have an accurate phone number for your records. It is very important that we hear from you regarding your outage. When calling, please be prepared to give your address, along with additional information such as the location of downed lines or utility poles.
Turn off any appliances that were on before the outage; unplug sensitive appliances such as VCRs, TVs, computers, stereos and microwaves to avoid potential power surge damage when electricity is restored.
Leave a light switch on to alert you when power has been restored.
Never burn charcoal indoors or use a gas range for heating. Both could give off toxic fumes.
NEVER TOUCH ANY FALLEN LINES OR ANYTHING TOUCHING FALLEN WIRES. Even a downed wire may be dangerous! Report all fallen wires to MMLD at 781-631-0240.
Keep refrigerator and freezer doors closed. Food should keep about 6 to 9 hours in a refrigerator without spoiling. Frozen food should keep about 24 hours.
If you have a generator, use it safely.
   
Use Standby Generators Safely
If you have or are planning to buy a standby generator in case of an outage, please observe the following safety guidelines:
Check into all federal, state and local electric codes that pertain to generators
Have a licensed or qualified electrician install your generator
Follow manufacturer's instructions for operating the generator properly
Make sure the generator has enough capacity to meet your needs
When operating the generator, the main circuit breaker must be in the OFF position
Never plug a generator directly into a wall outlet
Generators should only be operated outdoors to ensure proper ventilation of carbon monoxide exhaust
Never operate a generator indoors regardless of the ventilation
Choose a clean, dry , well ventilated location for your generator
Store fuel in approved containers and out of reach of children
Keep a proper rated fire extinguisher near the generator.
 
After the Storm
If service has been restored to your neighborhood and your home is still without power, call us at 781-631-0240
If your home has flooded, check with an electrician before turning anything on
Gradually reconnect your appliances to avoid overloading circuits when power is restored
Replenish any supplies used during the storm.